Press kit

Your one-stop-shop for the Help Scout color palette, logos, product screenshots, photo set, and boilerplate language. Need something specific? Keep scrolling and download only what you need.

Download press kit (9.2mb)


Help Scout Color palette

Color palette

The colors in our palette communicate the reliability of our product and the authenticity of our team’s values. They enhance the user experience, from the way customers engage with our product to the connections we forge through our content.

Download Sketch palette Download Adobe palette
Help Scout Logos


The Help Scout logo is the most immediate representation of our company, our culture, and our brand. It can only be displayed in unaltered form (for example, no combining it with other graphics or using it to imply a relationship with another business). We put a lot of thought, love, and care into its design and we thank you in advance for respecting its usage!

Download logos (185kb)
Includes PNG, EPS and SVG formats
Help Scout Product Screenshots

Product screenshots

Here’s where you can find images of Help Scout’s products — including our email help desk, knowledge base, live chat tool and reports — populated with sample data.

Download product screenshots (zip)
Screenshots in PNG format, @2x sizes included

Photo set

Brand-approved images of the Help Scout team and working spaces, for use in content related to Help Scout’s team and culture.

Download photo set (3.3mb)
Photos in JPG format

Press and speaking inquiries

If you’re a member of the media working on a story or you’re interested in having someone from Help Scout speak at your event, we’d love to help out — please get in touch!